Privacy Policy

Who We Are
Welcome to Tristar Gym West Coast, located in Burnaby, British Columbia. Our website address is: https://www.tristargymwestcoast.com.

Personal Information We Collect
When you interact with our website, we may collect certain personal information from you, including your name, email address, phone number, and any other information you provide when signing up for classes, contacting us, or engaging with our services. Additionally, we may collect technical data such as your IP address, browser type, and information about your visit to our site to enhance your user experience and for security purposes.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Personal Information
We use the personal information you provide to us for the following purposes:

• To manage and deliver our services, including gym memberships, class registrations, and event participation.
• To communicate with you regarding your membership, classes, promotions, or updates related to Tristar Gym West Coast.
• To improve our website and services based on your feedback and usage patterns.
• To comply with legal obligations and ensure the security of our website and services.

Who We Share Your Data With
We do not sell or share your personal information with third parties for their marketing purposes. We may share your personal information with service providers who assist us in operating our website, conducting our business, or providing our services, as long as those parties agree to keep this information confidential and use it solely for the purposes specified by us.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data
Under the British Columbia Personal Information Protection Act (BCPIPA), you have the right to access, correct, or delete your personal information. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.

Security of Your Data
We take the security of your data seriously and use industry-standard measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

How to Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

By email: tristargymwest@gmail.com
By phone: 778-868-0242
By mail: 7759 Edmonds St, Burnaby, BC V3N 1B8